Returns & Exchanges

At Horror Stock, we want you to be thrilled with your haul; if your items aren't a perfect fit or arrive damaged, you can return them within 30 days of delivery. Please ensure all items remain in their original packaging and condition to qualify for a full refund.

1

Initiate Your Request

Log into your Horror Stock account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Securely pack the items in their original boxes, ensuring all tags are attached and including a copy of your packing slip inside the parcel.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing